How To Adjust/Cancel Membership Auto-Renewal

Members are responsible for managing their membership settings within their account. To downgrade to a free membership, members must disable auto-renew prior to the next billing cycle. Disabling auto-renew will prevent future renewal charges but will not result in a refund for any current or prior membership payments.

To disable future membership renewals via web:

1. Go HERE to log into your membership account.

2. Select Membership & Settings.

3. Select Manage Membership.

4. Click Disable Auto-Renew.

To disable future membership renewals via mobile app:

1. Tap the three lines in the upper-right corner of the screen.

2. Select My Membership

3. Click Disable Auto-Renew.

Disabling auto-renew prevents future billing only and does not issue or qualify the member for a refund.
Membership must be disabled within your account settings to stop future billing. For security reasons, we do not process requests to disable membership or issue refunds via email.